Contact Details & Customer Service

Contact Information & Customer Service — GoodFeet

Seller / Support:
Amerion Group LLC – GoodFeet
30 N Gould St, Suite 36862 , Sheridan, WY 82801 , USA
Email: contact@goodfeet.fr
Response time: within 24 business hours (Mon–Fri)

Customer Service Contact Information

  • Questions about orders, sizes, care advice, after-sales service: contact@goodfeet.fr

  • Languages: FR / EN

  • Approximate opening hours: Mon–Fri, 9:00–18:00 (Paris time) — excluding public holidays

Returns & Exchanges (RMA)

  • Do not return anything without a label. First, request your return authorization from contact@goodfeet.fr (indicate order number, item, reason).

  • Return address (after validation):
    Amerion Group LLC – GoodFeet Returns
    30 N Gould St, Suite 36862, Sheridan, WY 82801, USA

Partnerships & Press

  • Influencers / press / wholesale: use the subject “Partnership” to contact@goodfeet.fr with your media, stats and proposal.

Accessibility

  • Need an accessible format or help ordering? Write to contact@goodfeet.fr (subject “Accessibility” ).

  • Our Accessibility Statement (WCAG 2.1 AA) is available upon request and will be published at the bottom of the page.

Privacy & Data

  • Privacy Contact: contact@goodfeet.fr

  • “Do Not Sell or Share My Personal Information” (USA) : link available at the bottom of the page .

  • EU Representative (art. 27 GDPR) : designation in progress — in the meantime, send your requests to contact@goodfeet.fr .

DMCA / Copyright

  • DMCA Agent: Copyright Manager

  • Email: contact@goodfeet.fr
    To report copyright infringement, submit a DMCA -compliant request (description of work, URL, contact information, statement of good faith, acknowledgment, and signature).

Transport/parcel emergencies

  • Damaged or lost package: contact us within 7 days with photos and tracking number. We will open an investigation with DHL .

Contact form (intro text to copy)

Fill out the form below. Response within 24 business hours.
Please provide your order number for any after-sales service requests.

https://goodfeet.fr/pages/contact

Importance of Customer Contact Information

Customer service contact information is essential to ensure smooth communication between businesses and their customers. Having the right information simplifies the process of contacting a support service. However, many consumers overlook the importance of this information. Therefore, businesses must ensure this information is clear and easily accessible on their websites to avoid frustration.

Contact Methods

Companies typically offer multiple contact methods for customer service, such as phone, email, or online chat. This allows customers to choose the method that best suits their situation, thus improving the user experience. For example, some prefer instant communication via chat, while others may opt for email to resolve more complex issues because it allows them to gather all the necessary information before contacting customer service.

Consequences of Bad Customer Service

Difficult to reach or missing contact information can lead to a loss of consumer trust. As a result, businesses can suffer a decline in their reputation and even impact their sales. This is why it's crucial to prominently display customer service contact information. By improving the accessibility of this information, businesses can build customer loyalty and strengthen their brand image, which is vital in a competitive market.


Our Contact Details

For any questions or support requests, it's essential to know our contact information. You can reach us by phone, email, or through our social media channels. We make it a point to respond quickly to all your questions so you can get the information you need. Feel free to contact us using the methods that work best for you.

How to Contact Us

We offer several contact methods to meet your needs. You can call our customer service number, which is available 24/7, making it easier to get help, especially in emergencies. Additionally, our email address is a great option for more detailed questions, and our team responds within 24 hours. So, choose the method that suits you best and contact us.

Why Contact Us

Contacting our customer service team is crucial to ensuring a satisfying experience. Whether it's for product information, technical concerns, or suggestions, your voice is important to us. Because we value your feedback, we are committed to continually improving our services, which is why we encourage you to easily reach us using the contact information available on our website.